Terms and conditions

Terms and conditions

Terms and Conditions for whisperingisle.net

1. Introduction

Thank you for choosing whisperingisle.net, operated by Wonderlarp Foundation for Culture and Education. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

2. Definitions

“Website” refers to whisperingisle.net. “We”, “our”, and “us” refer to Wonderlarp Foundation for Culture and Education. “Customer”, “you”, and “your” refer to the individual or entity accessing or using our website.

3. Product and Service Description

a) Event Tickets:
Mode of Delivery: Electronic. Delivery Timeframe: Within 24 hours from the time of purchase.

b) Merchandise:
Mode of Delivery: Through a courier service.
Delivery Timeframe: Up to three business days.

4. Payment
All transactions on this website are securely processed via PayU, a renowned payment gateway provider. It is your responsibility to ensure that sufficient funds are available in your account at the time of purchase. By selecting PayU as your payment method, you agree to abide by the terms and conditions of PayU’s services.

5. Cancellation and Returns
a) Event tickets once purchased are non-refundable and non-transferable.

b) Merchandise can be returned within 14 days of delivery, provided it is in its original condition. Return shipping costs will be borne by the customer unless the product delivered is faulty or not as described.

6. Privacy
Your privacy is paramount. For information on how we handle data, please refer to our Privacy Policy.

7. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use of our website or the purchase of our products or services.

8. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of Poland. Any disputes arising from them shall be resolved exclusively in the courts of Łódź, Poland.

9. Contact
For inquiries, concerns, or feedback: Wonderlarp Foundation for Culture and Education Aleja T. Kościuszki 106/116 lok. 42, 90-442 Łódź, łódzkie, Poland. Email: maciej@wonderlarp.com

10. Amendments
We reserve the right to modify these terms and conditions at any time. Changes will be posted on this website, and by continuing to use the site afterward, you agree to accept those modifications.